Q: Are you a factory or trading company?
A: We are a OEM/ODM factory.Marvel is one of the biggest manufacturers of LCD products supporting China and the global.
Q: What payment methods your company accept?
A: We accept most of the payment methods,but mainly accept T/T,L/C,Western Union,Paypal or Alibaba Assurance Payment.
Q: How long is the warranty time for your products?
A: 1 year full warranty is quoted normally. But customer can choose to extend warranty to 2 years, 3 years.
Q: what brand of screen are you using?
A: We are using A+ level full new original LCD panel .
Q:When will you make the delivery?
A:We can make the delivery within 5-25 working days according to different models and quantities of your order.
Q: Which shipping can we provide?
A: We will offer different delivery options for customers: express, air, sea, car, or the delivery handeled by customer’s own forwarder.
Q: I want to have an sample,can you provide?
A: we are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass production. When the mass order placed, we can return you the samples cost. You can buy the samples from us directly using T/T, western uion, or paypal.
Q: I bought this LCD display how to use and install it?
A: To help customers use our products better, we have recorded and upload some video guidance and we have overseas support engineer team, all of whom can speak and write English.